Effective Communication in Healthcare Settings: Building Trust and Improving Patient Outcomes

Effective communication is a cornerstone of quality healthcare. (📷: carlow.edu ) I magine sitting across from a doctor or nurse after days of pain or worry: the words they use and how they listen may change your entire experience of care. Communication is one of the foundations of healthcare; every patient interaction depends on it, from explaining a treatment to guiding recovery . Communication is a critical clinical competence because it establishes trust between providers and patients . When providers take time to listen and explain information clearly, patients tend to feel more at ease and errors become far less likely. Poor communication was shown to cause between 10% and 25% of patient safety incidents . In other words, talking and listening carefully isn’t just nice; it literally keeps patients safer and helps them heal. Healthcare Communication ▶️ 2m33s Building Trust Through Empathy and Clarity Trust is the bedrock of any healthcare relationship. When patients hav...